PIALES has a 5-day guarantee by manufacturing defect. The absorption of costs is borne by PIALES.
The client must contact any of the SOCIAL NETWORKS and/or any form of contact with PIALES before 5 calendar days after receiving the product. Subsequently, PIALES will send you a digital guide and the client will proceed to pack the cap with the damage in the same box that he received it, he must take it to the parcel company indicated by us and send it to us.
PIALES will receive the cap, assess the damage and return a NEW part of the model purchased to the customer, absorbing all the resulting logistics costs.
The cap can also be returned if the product has not been to your liking, as long as the cap is in perfect condition, however the customer must absorb the shipping costs and it will be refunded only the remaining amount of the total payment.
